Little Lovebird Paperie

Who We Are

Little Lovebird Paperie is a bespoke stationery studio based at 5 Thistleton Place, Wrea Green, Preston PR4 2EN. We are the data controller for the personal information we collect through this website and in the course of providing our services.

If you have any questions about this privacy policy or how we handle your data, please contact us at [email protected] or call 07970 861247.

What Data We Collect

We may collect the following personal information:

• Your name and the name of your partner
• Email address
• Phone number
• Postal address (for delivery of stationery)
• Wedding date and venue details
• Any other information you choose to share with us during the design process

If you use our contact form, we collect the information you submit: your name, email address, wedding date (if provided), and your message.

How We Use Your Data

We use the personal information you provide to:

• Respond to your enquiry
• Provide our stationery design and printing services
• Deliver your completed order
• Send you proofs and updates about your commission
• Keep records for accounting and tax purposes

We do not use your information for marketing purposes unless you have specifically asked us to keep you informed about our services. We will never sell or share your personal information with third parties for their marketing purposes.

Lawful Basis for Processing

We process your personal data on the following legal bases under the UK General Data Protection Regulation (UK GDPR):

• Contract: Processing necessary to fulfil our contract with you (e.g. designing and delivering your stationery)
• Legitimate interest: Processing necessary for our legitimate business interests (e.g. responding to enquiries, improving our services)
• Legal obligation: Processing necessary to comply with legal requirements (e.g. tax records)
• Consent: Where you have given specific consent (e.g. opting in to receive updates)

How We Store Your Data

Your personal data is stored securely. We keep your project files and contact details for up to six years after the completion of your order, in line with HMRC record-keeping requirements. Enquiry data from individuals who do not proceed with a commission is deleted after 12 months.

We do not transfer your personal data outside the United Kingdom.

Third Parties

We may share limited personal information with the following third parties in order to fulfil your order:

• Print suppliers (your name and delivery address, where required for direct dispatch)
• Delivery services (your name and delivery address)
• Our accountant (financial transaction records)

We require all third parties to handle your data in accordance with applicable data protection legislation.

Cookies

This website does not use cookies for tracking or analytics purposes. No third-party tracking scripts are loaded on this site.

Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

• Right of access: You can request a copy of the personal data we hold about you
• Right to rectification: You can ask us to correct any inaccurate or incomplete data
• Right to erasure: You can ask us to delete your personal data, subject to our legal obligations
• Right to restrict processing: You can ask us to limit how we use your data
• Right to data portability: You can request your data in a structured, commonly used format
• Right to object: You can object to our processing of your data in certain circumstances

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month.

Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Website: ico.org.uk
Telephone: 0303 123 1113

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.